Zeidman Development Support

FAQ 2

• Data Security Policy
• Adding additional users to your Zeidzone Organisation

Getting Started 1

• Installing plug-ins when there is no production database attached

General 7

• Unable to install as The Raiser's Edge does not exist
• Batch Reports Unreadable
• The request was aborted: Could not create SSL/TLS secure channel when activating
• How do I determine which Raiser's Edge database (country) I have
• Are your products vulnerable to the Log4Shell exploitation?

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Chimpegration 23

• Connecting Chimpegration to Raiser's Edge NXT
• Security for Chimpegration on Altru and BBCRM
• Using custom fields for campaign results
• Error while Authenticating Chimpegration for NXT
• This application has not been connected to your Blackbaud environment. Please contact your organisation's administrator.

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Importacular 366

• How to import, export, clone to file and otherwise manage templates
• Unable to connect start Importacular due to connectivity issues
• Can I import non-constituent data with Importacular?
• How Quick is Importacular?
• Why can I not see the billing address in the Eventbrite data source mapping dropdowns?

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Audit Trail 16

• Adding Audit Trail in the Blackbaud App Marketplace
• This installer does not support AWS EC2-Classic. Only AWS VPC
• How can I use Audit Trail to globally fix a mistake in the Raiser's Edge?
• Do Adjustments and Amendments show in Audit Trail?
• Do data changes from Imports or Global Change/Add/Delete show up in Audit Trail Cloud?

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Validatrix 8

• Why does the addressee and salutation criteria include a one-of clause so that I can select the values I want to match against
• Why doesn't an address message appear when I close the address? I only appears on closing the constituent.
• How can I get help with regular expressions?
• How can I enforce a rule when matching on the primary constituent code and not on all constituent codes?
• How do I backup or restore a Validatrix rule (or series of rules)

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Chimpegration Classic 50

• Some of my lists are missing when I export to MailChimp or go to synchronize with MailChimp (Professional edition)
• How to manually activate Chimpegration Classic using the Manual Product Registration App
• Unable to connect to MailChimp's servers - whitelisting the IP address
• Synchronisation Fields - A complete list
• Chimpegration Classic with Citrix

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The Mergician 4

• Using queries to include or exclude constituents in merge files
• Does The Mergician work with RE that is integrated with The Patron Edge?
• Error merging constituents. Reported Error is: Error performing Outlook operation. Access denied
• Execution Timeout Expired

Audit Trail Classic 28

• Does Audit Trail Classic affect the performance of queries or exports?
• How do I install the Audit Trail Classic and/or Validatrix client through Group Policy
• Setting up Audit Trail for a trial
• What do the table columns in the zd_audit table store?
• Time out on launch

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IDLookup 2

• SSN/SIN lookup not working (Canada and North America)
• Cannot find anything by address lines - but other searches are fine