Chimpegration

Explanations for common exception messages in Chimpegration
There is no email address associated with this record or with this email mapping There is no email address on the constituent record or there is n...
Wed, 30 Mar, 2016 at 7:55 PM
How does Chimpegration work with relationships and relationship emails?
​​ Relationships are handled throughout Chimpegration as long as the MailChimp list is configured in Chimpegration settings to handle relationships. A l...
Mon, 27 Jun, 2016 at 11:30 PM
How to turn on debug mode in order to view the downloaded file from MailChimp
Unless you have specified your own download location then this is not available on the Blackbaud hosted environment. Press the Z logo in the to...
Tue, 19 Jul, 2016 at 10:01 AM
How can I export constituents, organisation constituent contacts and also organisation non-constituent contacts to MailChimp
Introduction For many organisations Chimpegration is a case of exporting constituent emails and merge data to MailChimp making use of a query or an expo...
Tue, 21 Mar, 2017 at 9:15 AM
How do I ensure that I export the primary email address and not other email addresses?
In RE prior to 7.94 only one email address type was allowed on an address. From RE 7.94 phones and emails were split from addresses and any number of th...
Fri, 16 Jun, 2017 at 9:04 AM
How do I set up a list to handle both constituent records and non-constituent relationship records
On the main settings area on Chimpegration it is possible to configure the way in which a list handles constituents and non-constituent relationships. T...
Mon, 17 Jul, 2017 at 2:41 PM
Our constituents have multiple email addresses. How do I work with all of them in MailChimp?
In MailChimp one email address corresponds to one subscriber. However in Raiser's Edge this is not the case. One constituent can have multiple email ad...
Fri, 26 Jan, 2018 at 9:16 AM
Working with consent records in Chimpegration
Introduction The consent module was added to RE7 with version 7.96 patch 8. If you have not heard about this new module then do check out Blackbaud'...
Fri, 16 Feb, 2018 at 9:39 AM
Groups: An alternative to MailChimp's GDPR-friendly forms to manage consent
In anticipation of the General Data Protection Regulation (GDPR), MailChimp updated their signup forms to help customers stay compliant with this law. T...
Fri, 18 May, 2018 at 11:42 AM
Object reference not set to an instance of an object - synchronisation of new subscribers into MailChimp
The error message is very general but this is a known issue. This error happens when you synchronize new records from Raiser's Edge to MailChimp. A...
Wed, 13 Jun, 2018 at 12:49 PM