Audit Trail

Previously known as 'Audit Trail Cloud'

'Inferred' Changed By field does not show user when an import has taken place
Audit Trail can 'infer' who made a change on fields historically not available by Blackbaud.  It does this by looking at the activities of users who...
Wed, 30 Nov, 2022 at 5:04 PM
I have set-up several AWS users in a group, all with similar permissions and I can't run Audit Trail Cloud config
If you created a group in AWS with the rights that Audit Trail needs to run in the AWS environment, but you also attached those rights separately (maybe ...
Thu, 1 Dec, 2022 at 10:55 AM
Tracking Deletions, especially Solicit Codes in Audit Trail
Deletions are difficult for us to track because Blackbaud do not give us that many details. This is especially the case with solicit codes. For example, whe...
Tue, 9 Jan, 2024 at 3:08 PM
Our Azure Instance of Audit Trail no longer shows any results nor any tiles
There are a number of reasons that this may have happened. This solution outlines one of them. Note, it only applies to Audit Trail installed on Azure. ...
Fri, 13 Dec, 2024 at 9:20 AM
Audit Trail NXT Tile has disappeared from RE NXT Webview and/or changes are not showing in the Viewer (AWS)
Sometimes, when the database of changes keeps getting larger and larger, pushing the limits of AWS, the first thing to stop working is searching by constitu...
Fri, 20 Sep, 2024 at 10:08 AM
Audit Trail on Azure - processing very slowly
The main reason for this is that the database is overloaded. When you configure Audit Trail on Azure, the database that stores the changes is set up with an...
Tue, 22 Oct, 2024 at 4:53 PM
How to Update Trackers (Webhooks) in Audit Trail
Open up the Configuration Tool and log in. Once logged in, you will be presented with a series of options. Select Update trackers (webhooks). Y...
Mon, 11 Nov, 2024 at 4:38 PM