- Issue: When dragging and dropping a mapping area on to the Template (we call it the canvas), the screen can pull you to the bottom righthand side of the screen. The more mapping areas you have can result in pushing the Primary Constituent Mapping Area off screen.
Interim solution: look to recentre your template using the button that has four arrows pointing out:
- Issue: Due to some restrictions within Blackbaud webview - you might find that Importacular NXT struggles to fit everything onto the screen. Sometimes resulting in multiple scroll bars.
Interim solution: Make sure your screen is not zoomed in or out. Try and keep it at 100% - Issue: The record count on the Imports Requiring Attention card are not accurate
- Issue: Some times, in Template Builder, you aren't able to drag and drop a mapping area on to the canvas whilst on Google Chrome
Interim solution: Close your tab and open up a new one